Thanks for choosing Whifcal! We are confident that you will find great value in our tools. If you encounter any issues, we’d love the chance to fix them for you. However, if you need a refund, our policy is outlined below so you can buy with confidence.

Note: Our refund policy varies based on the platform or Merchant of Record used for your purchase.

1. Subscriptions via App Stores (Apple)

Our App Store and Google Play subscriptions typically include a 7-day free trial so you can evaluate Whifcal before your first payment.
 

• Refund Authority: Because Apple and Google act as the Merchant of Record, they maintain sole discretion over all billing and refund decisions. Whifcal does not have the technical or legal ability to issue refunds for these transactions.
   

• Requesting a Refund: If you are charged after your trial and wish to seek a refund, you must submit a request directly through Apple’s Report a Problem.

2. Subscriptions via Whifcal Website (Paddle)

For subscriptions purchased directly through our website, we offer a "no-questions-asked" guarantee to ensure a risk-free experience.
 

• 14-Day Money-Back Guarantee: If you are not satisfied with Whifcal, you may request a full refund within 14 calendar days of your initial purchase date.
   

• How to Claim: Simply contact our support team {here}. This guarantee is processed through our Merchant of Record, Paddle. No refunds can be provided after this 14-day window has passed.

Subscription Management & Renewal

You maintain full control over your subscription regardless of the platform:
 

• Auto-Renewal Notifications: For web-purchased (Paddle) subscriptions, we will notify you two weeks before your annual account is set to auto-renew.
   

• Easy Cancellation: You can cancel auto-renewal at any time through your account settings in the Whifcal app or via our website. Cancellation stops future charges; you will retain access to your plan until the end of the current billing period.